What are your thoughts on Agency Access? I feel like spamming with promos doesn’t do much for my business these days.
A:
We use what we have, but we cannot depend solely on doing any ‘one thing.’ Agency Access is not perfect so I also use Bikini List. The best way to do this is to try everything and keep trying everything.
Is there a suggestion on what else to do to get blocked email promos through clients’ email filters?
A:
I don’t have the technical fix yet, but this is a numbers game for us. I send out quarterly promos knowing that most will not get seen, but if 20% get opened, that is still part of our MARKETING PLAN that has succeeded in one way: more eyes are on our work than if we didn’t send it out. I use the same theory on IG as it’s the marketing plan numbers game.
Email promos are barely working, and I hate to give them up because I don’t know what else will work better. Please advise.
A:
Email promos may not match the exact success open rate you are going for, but we should continue sending them. We may get fewer clicks/hits/views on everything we do, but it’s still much more of a numbers game success than walking around with a portfolio in hand (which is also important to do). The marketing puzzle of what works to be seen is broad, so many potential parts require us to do them all.
Facing A Fact: Our 3rd party email promos are not getting through due to the client’s email filters.
Lessons to be learned:
-Even though this has been true for a while now, hearing it directly from a client makes it even more real.
-We cannot rely on email promos as our single source of marketing.
-We can use the ‘clicked on’ info as even more valuable to see who is seeing our work.
-Outdated promotion tactics have a place, but we have to stretch out and find less capacity ways to reach out.
I’ve been in denial about email promos actually landing in our clients’ inboxes. I received an email from a client, an art producer at a company, and this is what she said: “I think they’re more likely to open an email from me, as third parties have some tough email filters to get through and land in an inbox.” Of course, we all know this, but I haven’t really been facing the reality. I send out a lot of emails and spend money on them, but the promos might not be getting through as often as I thought.
I still think they’re worth doing, but they’re not landing as much as they should because of these companies’ email filters. One solution is to ask my contacts to send out the promos themselves. Another approach could be to use Instagram DMs or to engage with clients we’re already connected with on LinkedIn, perhaps posting or sending promos there. We need to find other ways to get our images seen by people who might not know us yet. I have to accept this and figure out alternative methods to reach our audience.
Years ago we would diversify with mailer promos, but nowadays, it’s challenging with many remote clients. The unsuccessful percentage of clicks and opened emails may discourage us, but how many opportunities do we have for 100 or 1000 potential clients to view our work? I invest in email promos even as many don’t get opened; the ones that do can be priceless.
We are so excited about a recent successful email promotion. We sent out a lot of email promos using a list called the Bikinilist and received two immediate responses to bid on this photographer. While the numbers may not always be on their side, sending out a big list can really pay off.
I send quarterly newsletters, and some keep me on their radars, but at the same time, I always feel like I’m leaving something on the table by not directly engaging with whoever opens the email. What’s the best way to send that email? Do I go direct and say, “Hey, I noticed that you enjoyed my promo, so can we set up a meeting in the future to say hello?” Do we send a follow-up to put a face to the name? I don’t want to be weird and pushy because they know I want to work with them. This outreach is tough for me, and any advice would be great!
A:
The mistake in our Marketing Plans is to think it’s over once we reach out. That is when engaging clients with our brand begins; we open the door, growing a state of ongoing continuous awareness. With that in mind, you find any sign of response from who clicked, following analytics to see which agency is looking at your site and who liked your IG to put yourself out there in a genuine human-to-human connection. Be yourself and take them to lunch, share your response on their IG Story and LinkedIn posts, and join them where they are. You are right; they know you want to work with them, so be the spam caller with whom you wouldn’t hang up on by keeping it real.
#1 mistake with email promos is thinking clients will take the extra step to see more.
Our human tendency is to rush to delete emails. It almost brings us joy to delete. Don’t fall into this trap by wasting the top of your email with space or your logo. Immediately show the goods, making your point even if it’s deleted without a scroll to see more.
The number one mistake with email promos is assuming that clients will scroll past the big logo at the top. Instead, place the main content—the meat and potatoes—of your email promo right at the top.
The goal is to make your email fast, straightforward, and engaging. People tend to delete emails quickly to clear their inbox, so make sure your key message is visible immediately. Capture their attention right away to encourage them to scroll down and see more.
My consultant is helping me with emailers, although I notice they go unread due to spam filters at many agencies (confirmed by my direct outreach). Is there a preferred platform for an email list emailer? Something that allows for reading/open tracking that won’t get spam filtered?
A:
Every client has a different email guarded system that we can’t control. Clients tend to move around from company to company so often that we must constantly revise our lists. The one solution I go for is to get as many approved emails and try to send them in a multitude of ways. I’ll do just an email for anyone to open and click. Next to IG, monitoring this system is the 2nd best way to be seen by the most people in one day. If we stay on this as regularly as possible, along with our IG engagement, we can cover a lot of ground, even if the results look insignificant.
What are the essential marketing tools these days, and which past tools have become less relevant?
A:
Marketing tools tend to come and go, but the KEY is to be the leader of the pack by instilling new ways or the return of the old ones. Printed promos and portfolios are on the out, but I’ve seen it happen before; someday soon, they will be back. My job as a rep has always been about expanding and cultivating new marketing routes to see what works. I jumped on Clubhouse initially but no longer saw the marketing benefits as strongly as doing my webinar and podcast to be showcased on my YouTube. If a marketing trend goes cold, the right question is, what is the new replacement I can do asap?
A promo type that will work for one client may not work for another; that is why I use all four of these methods to get my promos out.
Four Promo Types:
Mass email promo showing an individual project or a specific theme with one or more images.
Mass newsletter email promos are a summary update sharing news with a collection of images.
One-Sheet promo is an attachment on a short email not needing to be scrolled, creating a warmer, more personable email.
Printed mailers or leave-behinds with the hopes of being easily saved by clients come in many shapes and sizes designed to show off your work’s branded vibe.
As you may notice, I did not include a pdf attachment on my promo list as they can often be mistaken for dangerous spam materials when sent by strangers.