Creative Calls

A client call needs you. You are on the call as if it were just the two of you. Engage, interact, and jump in during a quick lull or when you can join in on what’s being said. It’s like a normal conversation, and you are not the audience. Be the active, attentive listener in tune with the convo when you are there to “sell” your ideas.

Q:

Do you think the purpose of the Creative Call is to give a verbal and preliminary treatment to clients before the actual treatment?

A:

Yes, the creative call is when we introduce our verbal treatment, noticing the back-and-forth reactions sparked by the hot topics clients want to discuss. We use this call to monitor how the 2-way conversation flows, giving us a more concise roadmap to our treatment.

Creative call pauses mean = your opportunity to reflect back to them who you will be on set, how you think, and what you have to offer. Opportunities to show them how right you are for the job don’t often happen when you are up for a project, so take each one as that open-door moment to engage with your ideas!

On a creative call make sure to wait after you speak, hearing the creatives’ response. 

The purpose is not only to get your questions answered or get your message across, but also to connect. It’s not a show, it’s a conversation. 

You speak, and then they may have a response, so allow for that as the connection may be more important than what you are saying.

One important way to impress the client on the creative call is to research them before the call. Bring your knowledge of their company into the call. 

Any other creative call ideas you’d like to share in the comments?

Q:

What is the key to having an amazing creative call? What will make you stand out above the other photographers running for that job?

A:

The Creative Call is usually the primary place you will win or lose the job you are bidding on. “Communication Mirroring” is a way to make the other feel heard. Creatives want to know you hear their concepts and will achieve their goals with your technical tools. It’s that simple. Show them who you will be on set by speaking up with your ideas.

Take that Creative Call as the opportunity to close the deal and get the job. Show up as you would in any conversation. Be present and respond by sharing your opinions/thoughts/ideas/excitement throughout the call. They are wondering who you are, and this is your opportunity to give them a sense of who you would be on set. 

The creative call is a crucial part of the process for getting a job in the commercial advertising industry. While the treatment, bidding, and portfolio are important, the creative call is when the potential client wants to interact with the photographer and see what kind of person they will be on the shoot. During the call, it is important to listen carefully to the shot list and other details, but also to be ready to jump in and express ideas or technical knowledge. Sharing personal experiences or perspectives on camera angles, fashion, coloring, lighting, and other aspects of the shoot can demonstrate creativity, passion, and professionalism. The creative call is an opportunity to showcase who the candidate will be on set and how they can contribute to the success of the project.

Let’s learn from my mistake. A client’s fast turnaround request for a creative call to review their creative deck had us moving quickly, assuming the bid would be due shortly after that. Why wouldn’t we start the treatment asap? Days later, I knew it was a false alarm when I didn’t hear a peep about the bid specs. Very reputable client, so no funny business, just me reacting too fast with many assumptions. Their creative call was to choose their three bidders. Lesson learned.

A lesson learned from a missed opportunity to bid on a job in the creative industry due to a lack of bid specs. We received at the last minute a request to bid on a job, but did not receive bid specifications until after we had already spent time and money on creating a treatment. Ultimately, the client chose other photographers to bid on the job, leaving us with wasted resources. The lesson learned is that without bid specs, one may not actually be officially bidding on a job.

Once your foot is in the triple bidding door, the creative call has the most impact on landing you the job. Listen for the moments to interject, not based on their inviting pause, but because you relate or understand the scene they are describing and know how to make it happen.

The most important way to stand out in a job interview, especially in the creative industry, is through the creative call. It is an opportunity for you to showcase your ideas and connect with the client on their story and concept. The portfolio and bid are important but the creative call is where you can have the most influence as you’re on the call with them and able to share your ideas and add to their story. Clients want to hear your ideas being added to their own and want to know that you will join them in bringing their vision to life. It’s important to speak up and share your thoughts and ideas, whether it’s through a question or a statement. This is where you can show how you think and stand out from other candidates.

Creative calls are the one bidding opportunity to be human to human. 

Clients want a sense of you; even if they already know you, they will want a clear grasp of how you perceive this project. An expression is not always through your comments, as you may be listening to the majority of the call. Be the active listener as they will hear your reactions of nodding in agreement and overall upbeat presence. 

The creative call is your chance to grab the client’s attention—it’s one of the three key ways to secure the job you’re bidding on. How do you make the most of it?

Create a strong presence, as if you’re sitting across from them at a table. React and respond actively, mirroring their cues to connect on a personal level. Tilt your head, smile, and maintain eye contact to show you’re engaged. Avoid looking bored, tired, or distracted. Use this opportunity to capture their attention and increase your chances of getting the job.