
You usually have 10 seconds on the phone or over email to grab someone’s attention. Choose your top question and only ask them ONE.

You usually have 10 seconds on the phone or over email to grab someone’s attention. Choose your top question and only ask them ONE.

Making the subject of your email interesting is THE most important factor in getting your email read. This will make or break whether it is opened or deleted.
Make it long, Say it all. Use a question mark. Stand out. Use their name. This is today’s 5-second elevator pitch opportunity!


What advice can you give to aspiring photographers?
Explore. I don’t even call it testing anymore. Explore and expand your look without losing all that specific edge to your style. As I said before, all photographers need to rediscover themselves on a regular basis. Educate themselves, look at others, assist and learn as much as possible.
We’ve talked a lot about the importance of social media but I think new photographers could really benefit from thinking beyond social media for their marketing as well. Send emails. Write people on LinkedIn. Go to lunch. Meet people in person. Aspiring photographers may need to get creative by finding ways to connect.
Guest Post: Interview w/ Mara Serdans
www.MarasMix.com

I am dedicated to never using the word “just” in my emails, it sounds like I’m apologizing.
Sound confident.

In marketing, the more your written communication can sound like your own voice, the better.

Space out your reply emails to use it as more marketing PR time.

The quickest way to lose a potential client is to spell their name incorrectly.

What’s the best advice you can give a photographer who is seeking representation?
Best advice to find a rep is to email the reps that interest you. All we want to do is check out your website. If you know people in the business you can ask around and get the word out there that you are looking.

Right now we send print mailers to approx 500 people 3-4 times per year. At what point should we remove someone from the print mailing list if we haven’t received a response after maining, emailing and calling on multiple occasions?
Continuously fine tune your list to match the images you are sending, and update it as people move around. Not getting a response is not the problem. In our business we have no idea when our promos are working because the norm is not to get a response. So update constantly but not for that reason.

Always assume your client has less than one second for your email. Include any links they may already know. Write in full sentences that retrace the emails so they don’t need to scroll down and read old ones to understand. Speak in each email as if it’s the first one, gathering all the info. Unless of course, you are responding immediately, then it can be quick “yes” or “no”, etc.