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Email

Ask One Question First

If you want an answer to several questions I usually ask just one first, and then wait for an answer before asking the next one.

This is a sales tool that I use every single day. If I give too much information to anyone, they won’t even hear me. Even asking two questions in an email shouldn’t be done—be quick, ask one question, and move on. Trust me, it works.

Quickest Way to Get Your Email Deleted

The quickest way to get your marketing email deleted is to show all the other cc’d names in your mass email. 

Emails are our basic way of communicating nowadays but mass email or any kind of spam will be deleted by the recipient. If you make it sound like your email was sent to a bunch of people and not to that person, we would bet 99% of people are going to delete it. Write to specific people. If you do have to do a mass email, make sure you blind copy them. Try to use their name and personalize as much as possible.

Cold Emailing Clients


Q:

When cold emailing clients you’d like to work with, is it a good or bad idea to include an image or attachment of your work in the email? What are some things to avoid when cold emailing?

A:

Good or bad is not totally relevant in our world of marketing because to market your branding may be very different from what other photographers do. Try everything and see what sticks. Some companies block emails with images, most people do not open attachments for their safety, and others prefer just a link to click it. Try it all!

Advice on Cold Emailing


Q:

What are some things to avoid when cold emailing?

A:

I’d say the most important part of a cold email is not to sound cold. Don’t have it sound like a mass email. Be as personable as possible. Mention something they personally may be interested in. And spell their name correctly.

Email Blasts


Q:

How often do art buyers respond to email blasts? How enthusiastic should a photographer actually be about positive feedback from an email blast?

A:

Never. When sending out emails, don’t expect to get any responses. The point of an email blast is not to get responses, and they know that. The point of an email blast is to send out as many emails as possible to the correct clients to show them your work.

Introduce Yourself


Q:

When sending newsletters/promos to new clients or agents, is there a polite way to introduce yourself other than the generic, “Hey, I’m a new photographer in the area, etc.?” In essence, when photographers reach out to you, how do you like to be “asked?”

A:

The best way is to speak to people as you would want to be spoken to. The more personal and less ‘mass email’ sounding, the better. Be short and quick but also as personal as possible. Use the person’s name and spell it correctly.

Proofread Your Emails

Proofread your emails. Spell-check. Double check that you addressed your email to the right person. Professionalism takes you to the next level.