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Speak In Each Email As If It’s The First One

January 31, 2018

Always assume your client has less than one second for your email. Include any links they may already know. Write in full sentences that retrace the emails so they don’t need to scroll down and read old ones to understand. Speak in each email as if it’s the first one, gathering all the info. Unless of course, you are responding immediately, then it can be quick “yes” or “no”, etc.